I was honestly only offering you a reason why you got a reaction like that. therefore, you'd be ignorant to the difference.Īs I said, I would not have insulted you for not knowing these things. If you haven't try another, better anti-virus software then you wouldn't know. I only stated what I did because I've heard many, many negative things about Norton Anti-virus and those very things I have experienced myself. that does not mean you are stupid by any means. if you have no knowledge of them, then you are indeed ignorant to that information. There are many, many reasons for people to not like Norton anti-virus. but I do have some knowledge about what is being discussed. So, as you see, I readily admit that I am ignorant of things as well. Bad hard drive, some bad memory or possibly something going bad on your motherboard itself.įirst off, I did not call you ignorant, but I must say. If you do this and it still doesn't work right, again you are looking at hardware problems. This will rule out any virus, malicious software or glitched software or drivers. Windows get messed up from time and microsoft actually suggests re installing it from time to time. Don't repair it, format the drive and re install it. Then restart the comptuer and go into the bios and set it to the default parameters. If the comptuer will load the operating system start it up and back up any important information you have. Regardless of how your computer got screwed up, this is where I would start to fix it. Possibly memory problems, the bois chip itself failing or even the battery on your mother board being bad. If it is taking an abnormally long amount of time for your computer to post, run its diagnostics and start windows then something is wrong with the hardware. It is on a seperate chip on the motherboard. Thousands upon thousands of people use this viewer, if this were a possible side effect of the program surely we would have heard many complaints by now.įor one thing the bios has nothing to do with the computer as you know it, or with your operating system. But I doubt it had anything to do with the phoenix viewer. If you suspect the phoenix program though my first question would be did you get it directly from their website or somewhere else? If you didn't get it directly from their website god only knows what you may have downloaded. There is nothing in phoenix that would cause this to happen, certainly not that would effect your bios for sure.
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